Communication Effectiveness

Contrary to popular belief people do not want to be treated the same. This principle is also true with communication; we don't respond to the same communication style. People are different and we need to take those differences into account in our day-to-day communication. This training session enables the attendees to learn how easy it is to undertake small changes that can make other people more comfortable with us and elevate the outcome.

  • Understand the diverse needs and preferences of each
    DiSC® style
  • Recognize inappropriate or unproductive communication
  • Explore ways to become more effective with each style
  • Learn the ‘how to’ of holding a "Crucial Conversation"